Subscription Plans - HTIM - Administration

Featured HTIM Offerings

Explore our most popular training programs designed specifically for hospitality professionals. These featured offerings focus on the skills and knowledge needed to succeed in restaurants, hotels, tourism, and customer-facing service environments. From customer service and leadership development to workplace safety, communication, and hospitality operations, these courses help individuals and organizations build stronger teams, enhance guest experiences, and advance careers in Michigan's hospitality industry. Whether you're new to the industry or looking to grow your expertise, these programs represent the best of HTIM's opportunities.

12-Week "Step-Up" Program - RECURRING

$2500.00

1 Year Access

The 12-Week Step Up Program is designed for hospitality professionals who are ready to advance their careers and build the skills needed to succeed in supervisory and management roles. Through a structured blend of self-paced online learning and live instructor-led training sessions, participants gain practical knowledge that can be immediately applied in the workplace.

Over twelve weeks, learners explore essential topics including leadership, team development, communication, customer service, financial management, workplace professionalism, and hospitality operations. Interactive instructor-led sessions provide the opportunity to learn from industry experts, collaborate with peers, discuss real-world challenges, and gain valuable insights from experienced hospitality leaders.

By combining engaging coursework, practical exercises, and live instruction, the Step Up Program helps participants develop the confidence, knowledge, and leadership skills needed to effectively manage teams, improve operational performance, and deliver exceptional guest experiences. Whether preparing for a promotion or strengthening existing management capabilities, graduates of the program will be better equipped to contribute to the success of their organization and grow their hospitality careers.

In order to take this program, enrollees must be a high-school graduate (or certified equivalent) and a US citizen. Non-compliance with either of these requirements will result in student's removal from the course.

HTIM: Pure Hospitality - FIXED-LIFETIME

$50 for non members

$40 for members (with promo code)

Pure Hospitality is an eight-chapter learning experience designed to help hospitality professionals create exceptional guest experiences by embracing the principles of the Lighthouse Standard. Built around the belief that hospitality is more than service, it is the ability to guide, support, and connect with guests in meaningful ways, this course equips learners with the mindset and practical skills needed to stand out in today's hospitality industry.

Throughout the course, participants will explore the following chapters:

Lighthouse Moments: Leading Guests Through Uncertainty
Michigan Made: Your Authentic Self Is the Differentiator
Northern Strong: All In, No Matter the Conditions
Open Waters: All Are Welcome
Midwest Nice: Worth Coming Back For
Lakeshore Legends: Turning Visits Into Stories
True North: Be the Light People Look For
Great Lakes Standard: Standards That Free the Team

Through practical examples, self-reflection, and real-world hospitality scenarios, participants will learn how to create memorable experiences, strengthen guest relationships, and contribute to a culture of service excellence. By the end of the course, learners will have the tools and confidence to embody the Lighthouse Standard, becoming the steady, trusted presence that guests and team members rely on when it matters most.

Financial Management Programs

This category contains our two 4-week financial management programs, designed specifically for hospitality professionals. Choose the track that best fits your role: Lodging Financial Management or Restaurant Financial Management. Each program focuses on the financial concepts, tools, and performance metrics needed to drive operational and business success.

Restaurant Financial Management - RECURRING

$499.00

60 Day Access

The 4-Week Restaurant Financials Program is designed to help restaurant owners, managers, and hospitality professionals build a strong foundation in restaurant financial management by exploring the key concepts, tools, and metrics that drive profitability and operational success. Through four focused courses, participants will learn how to read and interpret restaurant profit and loss statements, understand and manage prime costs, implement effective cost control strategies, and analyze financial performance using real-world examples and practical applications. The program culminates in a comprehensive case study that reinforces key concepts and demonstrates how financial data can be used to make informed business decisions. By the end of the program, learners will be better equipped to monitor financial results, control costs, improve profitability, and contribute to the long-term success of their restaurant operation.

Lodging Financial Management - RECURRING

$499.00

60 Day Access

The 4-Week Lodging Financial Management Program is designed to help hospitality professionals build a strong foundation in hotel financial management by exploring the key concepts, tools, and metrics used to measure operational performance. Over four different courses, you will gain practical knowledge of profit and loss statements, budgeting, financial analysis, and decision-making techniques through a combination of instruction, real-world examples, and case studies. By the end of the program, you will be better equipped to understand financial results, identify opportunities for improvement, and contribute to the financial success of your property.

General Offerings

Explore flexible, self-paced learning opportunities designed to fit your schedule. This section includes bite-sized courses and learning paths that are available outside HTIM’s more structured programs.

Knife Cuts 101 - FIXED-LIFETIME

Free!

Lifetime

Knife Cuts 101 is a free, beginner-friendly course designed to build confidence and consistency with a chef’s knife. Through short, easy-to-follow videos, students learn the most common kitchen cutting techniques used by professional cooks; step by step and at their own pace.

This course covers essential cuts such as mince, julienne, chiffonade, and more, with clear demonstrations that focus on proper hand positioning, knife control, and safety. Whether you’re new to the kitchen or looking to sharpen your fundamentals, Knife Cuts 101 helps you work faster, safer, and more precisely.